COMMON INQUIRIES

Frequently Asked
Questions (FAQs)

AtSite is a comprehensive work health and safety application designed to enhance safety and compliance in mining operations through real-time geofencing, location tracking, emergency notifications, and data-driven insights.

AtSite offers a comprehensive solution for workplace safety by leveraging advanced geo-fencing technology to monitor worker presence and ensure compliance in real-time. Through virtual boundaries, AtSite enhances safety in high-risk industries by sending instant alerts if workers enter restricted or hazardous zones, supporting immediate emergency response. Additionally, AtSite’s real-time connectivity empowers supervisors with up-to-date visibility of worker locations, essential for rapid decision-making during emergencies and for managing daily operations. This unique combination of geo-fencing and connectivity tools not only enhances compliance but also fosters a culture of safety and well-being.

 

AtSite enhances on-site safety through real-time monitoring, geo-fencing, and data-driven insights, ensuring rapid response to potential hazards and compliance with regulatory standards. It uses geo-fencing to create virtual boundaries around hazardous areas, sending immediate alerts if workers enter restricted zones, which helps prevent accidents. The platform passively tracks worker presence at defined locations, enabling accurate mustering in emergencies and real-time alerts for quick assistance. AtSite also supports worker well-being by managing fatigue through work pattern analysis and fostering community engagement, particularly in FIFO environments. The system automates compliance tracking and reporting, aiding in regulatory adherence, while respecting privacy by collecting only essential data and securing it with encryption. Through these features, AtSite not only improves safety and compliance but also promotes a proactive and supportive workplace culture.

AtSite provides extensive reporting and analytics capabilities, including real-time WHS reports by site, location, supplier, and worker. Custom reports can be configured to meet specific needs.

AtSite helps ensure compliance by providing tools to monitor and manage worker movements in and out of specified zones, offering real-time alerts and notifications, and generating detailed reports to meet regulatory requirements. 

AtSite takes data privacy and security very seriously and complies with all relevant data privacy guidelines, including the Australian Privacy Principles (APPs). Here are the key measures we implement to ensure compliance: 

  • Data Encryption: All data transmitted between the AtSite application and our servers is encrypted using TLS/SSL protocols. Data at rest is also encrypted using industry-standard AES-256 encryption, ensuring that sensitive information is protected from unauthorized access.
     
  • Data Minimization: AtSite only collects the necessary data required for its functionality. We do not collect or store any unnecessary personal information.
     
  • No GPS Tracking: AtSite does not track workers’ phones via GPS. Instead, the system only records when workers arrive at or depart from pre-configured geofenced work locations. This minimizes privacy concerns and ensures that workers’ locations are not continuously monitored.
     
  • Access Controls: We implement strict access controls to ensure that only authorized personnel can access sensitive data. Role-based access control (RBAC) restricts access to data based on the user’s role within the organization.

  • Multi-Factor Authentication (MFA): To enhance security, AtSite supports multi-factor authentication for all user access. This adds an extra layer of security to prevent unauthorized access.
     
  • Regular Audits and Monitoring: We conduct regular audits and monitoring to ensure compliance with data privacy regulations. Any access or activity events are logged with user identifiers and timestamps to maintain an audit trail.
     
  • Data Integrity Checks: AtSite implements data integrity checks to detect and prevent any data tampering, ensuring the accuracy and reliability of the information stored and processed by the system.
     
  • Privacy Policies and User Consent: AtSite provides clear privacy policies that outline how data is collected, used, and protected. Users are required to accept these policies, ensuring informed consent.
     
  • Incident Response: In the event of a data breach or other security incident, AtSite has a robust incident response plan in place to quickly address and mitigate any issues, protecting user data from potential harm.

  • Compliance with Regulations: AtSite adheres to relevant data privacy regulations, such as the Australian Privacy Principles (APPs) and other international guidelines, ensuring that our data practices meet the highest standards. 

By implementing these measures, AtSite ensures that user data is handled responsibly and securely, maintaining compliance with data privacy guidelines and protecting the privacy of all workers using the system. 

Yes, AtSite is designed to integrate seamlessly with existing systems for safety, time and attendance, contractor management, and incident management. We provide API and integration management tools to facilitate this process.

AtSite offers comprehensive support, including setup assistance, user guides, a dedicated support team, and regular updates to ensure the application runs smoothly and efficiently.

Yes, AtSite includes a mobile application that provides secure login, worker registration, a home screen/dashboard, an emergency button, shift logging, and supervisor lists. It is available for both Android and iOS platforms.

The geofencing feature in AtSite allows you to define virtual boundaries around specific locations. When a worker enters or exits these areas, the system automatically logs the event.

Yes, AtSite is highly scalable and designed to efficiently manage simultaneous usage by a large volume of users without any performance degradation. This ensures smooth and efficient operations, even in large-scale mining environments.

AtSite is compatible with major web browsers (Chrome, Firefox, Safari, and Edge) and mobile platforms (Android and iOS). 

AtSite is regularly updated to ensure compliance with the latest regulations, improve performance, and add new features. Updates are typically seamless and require minimal downtime. 

Yes, we offer a demo or trial version of AtSite. Please contact our sales team to schedule a demonstration or request access to the trial version.

To get started with AtSite, contact our sales team to discuss your specific needs, request a demo, or purchase a subscription. Our support team will assist you with setup and integration to ensure a smooth onboarding process.

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